Rates & Insurance

Rates & Insurance

Rates

  • Psychologist $180 per hour
  • Masters Level and Licensed Therapist $125 per hour
  • Masters Level Therapist in Training $70
  • Assessment rates vary depending on needs.

Insurance

Our providers are on all the major insurance company panels, including Tricare, Amerigroup, Wellcare, Medicaid, and BCBS, among others. We strongly encourage our patients to call their insurance company to get information about their mental health services.

If you are using insurance, you will be expected to pay the full amount of your copay, coinsurance, and/or deductible prior to the time of service or you will be rescheduled. If it is unclear what your insurance agrees to pay, we will estimate these charges based on usual and customary charges until we receive an EOB from your insurance company. Your insurance company decides how they process claims (e.g. in network/out of network; deductible, etc) and any changes in the way they process the claim is not the responsibility of the provider and should be resolved through your insurance company. As a courtesy, we will file to insurance for you. If you have secondary insurance, it is your responsibility to inform Families Forward immediately. Secondary insurance will not be billed unless we have the insurance information before the time of service. The patient is ultimately responsible for the cost of the session if insurance does not pay for any reason. If an insurance company changes the way they process a claim for any reason, the patient is responsible for charges reflected from these changes. For example, some insurance companies do not reimburse for certain diagnoses (e.g. behavioral disorders). If the insurance does not reimburse because of an uncovered diagnostic code or any other reason, the patient is responsible for these charges.

Legal Services

Insurance DOES NOT cover legal services. If any of our providers are required to engage in legal services (e.g. talking to a lawyer, writing a letter, being subpoenaed, appearance in court, driving to court, etc), these services are charged at a rate of $250.00 per hour and a retainer is required in advance of participation in those services.

Assessment

Insurance does not cover academic assessment. Please be aware that these services are an out-of-pocket charge.

While insurance covers the majority of assessment costs, they may not cover the full cost depending on what they deem to be “medically necessary.” We will offer a comprehensive assessment identified to meet the needs and goals of our clients despite what insurance deems necessary and discuss any known out of pocket charges in advance.

Payment

Payment is due at the time of service without exception. Families Forward accepts most major credit cards, excluding American Express, as well as check and cash.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged a cancellation fee.

Any Other Questions

Please contact us for any additional questions you may have. I look forward to hearing from you!